For Candidate

I’m having problems signing into my account, please help

Once you have created your account using the "sign up" page, you can access your account anytime by signing in again.
If you are having issues signing into your account, try resetting your password. The steps below will help you reset your password:

How to reset your password:

Step 1: On the sign in page, click forgot password
Step 2: Insert your registered email address in the text field
Step 3: A new password will be sent to your email inbox or Spam
Step 4: Follow the link in the email and insert your new password
Step 5: Once you login into your account, you can change your password using the "account setting" button your profile.

 

If you have any further issues contact us by via email and we would respond in less than 24 hours - support@firstemploy.co.uk

How to change your password?

Step 1: Click on "Profile"

Step 2: Click on "Account Setting"

Step 3: Click on "Change Password"

Step 4: Insert existing password and new password. If you have forgotten your existing password, you can reset it by clicking on "forgot password" on the sign in page - see above FAQ.

Hurray!  you're all set to use your new password. 

How to delete my account?

To delete your account, kindly send an email to support@firstemploy.co.uk

My video is not uploading to discover

We made it very easy to upload your video on the discover page. This can be uploaded either through a youtube URL (reccomended) or Directly through your computer or smartphone. To upload a video on the discover page, do make sure you are signed into your account first. 

You will receive an error if:

  1. You upload through both youtube URL and direct upload (We recommend using one format only, either youtube or direct upload)
  2. You selected a Mp4 file when uploading a youtube URL
  3. Your file size for direct upload is over 20MB in size. (we recommend uploading first on youtube and use the youtube URL link to upload your video if file size is over 20MB)
  4. You haven't uploaded a thumbnail, for direct upload, you will need to upload a thumbnail image. 
  5. Your video description is too short. You need to provide a suitable video description to engage the employers and provide further details of your content.

Below is a step by step guide on how to upload to the discover page

How to upload your content to discover page

Step 1: Sign up/Sign in to your FirstEmploy account.

Step 2: On your profile page click "Get Discovered" or On the Discover, page click "Upload"

Step 3: Fill in the description of your content e.g Title, industry and description

Step 4: For video files, you can either upload a youtube URL or upload the file directly from your PC/Smartphone (However we recommend uploading via a youtube URL as it is faster)

Step 4: Upload a Thumbnail for a video file

Step 5: Click on submit

Hurray! your video will appear shortly on the discover page and can be viewed by employers. 

How can I upload or replace my CV and cover letter?

Step 1: Click on profile

Step 2: Click on "My CV"

Step 3: Click on "Add/Edit CV"

Step 4 Enter CV title and Upload New CV

Step 5: Click on "Add/Edit Cover Letter"

Step 6: Enter Cover letter title and Upload New Cover letter

How to apply for jobs

You can apply for jobs by either searching through the jobs page or searching using the search bar on the menu. 

To search for a new job using the jobs page,

Step 1: Click on Jobs page

Step 2: Filter your search using the filter option (e.g regions, job type, salary and categories)

Step 3: Click view job,

Step 4: Click apply. 

You would have to be logged in to apply for the jobs. 

Tips and tricks to search for jobs

Our number one tip for candidates is to follow up with employers on their after applying for jobs. You can view employers profile and send them a brief follow up message.

Get more employers to see my profile

It's true that employers want the best candidates and hence we have provided a performance tracker to help you be your best. The performance tracker utilising artificial intelligent algorithm to reward or penalize you for being proactive or inactive on your professional development. You would be rewarded with % points for being engaged with employers, uploading quality content to the discover page, attending courses and updating your profile. You would also be penalised if you are inactive. Employers can only see profiles of candidates who are keen on their professional development and have good performance tracker points. 

How can I rate the jobs I have applied for.

We understand it can be frustrating to spend time applying for jobs and not receiving any feedback. Therefore we want to reward employers who provide feedback to candidates who have applied for their roles. If you have applied for any roles using FirstEmploy, kindly rate the employer using the 5-star cards on their profile.

Some of the popular reasons for rating employers include:

  • I didnt get the role, but i received feedback on how to improve my application

  • I attended the interview and was warmly welcomed

  • I had very good and prompt communication when applying for this role

  • I received a job offer and loved working for the company

For Courseprovider

How to upload a new course?
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How to edit/change course information?

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For Employer

Posting a job
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Value added tax

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How to attract candidates to your job post

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How to make changed to job post

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How to search for candidates

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Job posting guidelines

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